Requisition ID | 2024-51080 | Category | Culinary | Job Location | US-HI-Lahaina | Property | Royal Lahaina Resort |
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
The Steward Manager has the responsibility of overseeing the stewarding team and ensuring that the property is clean, organized and adequately staffed. As the Steward Manager, you will be responsible for creating a weekly schedule, ordering supplies, and communicating with the stewarding staff and management. Additionally, you will be responsible for providing feedback and ensuring the team members are following service standards, educating and advising team members on their performance, scheduling new team members for training, and ensuring they are provided with the proper equipment and uniforms. This role requires flexible availability to work during the evening and day shifts, including weekends and holidays.