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    Employment Notebook - Getting (and Using) Great Ideas From Your Employees
by Lawrence Scotland and Tim Muma - Apr, 2015
As an organization grows and continues to build its team, it can be a challenge to sincerely gather ideas from employees. Lawrence Scotland, director of integrated marketing for Coastal.com, says you should ditch the traditional suggestion box and get your diverse personnel excited about real innovation. Lawrence gives Tim Muma practical advice and examples of the different ways employers can make great use of the additional k...
 
    Management Decisions - Keeping HR Out of the Headlines
by Heather Nelson and Tim Muma - Apr, 2015
As key members of an organization, privy to many details about job candidates and employees, human resources professionals should be vigilant in their words and actions. Former HR executive Heather Nelson, a partner with PeopleResults and a former HR executive, speaks with Tim Muma about the important roles human resources plays, and how they can help create a positive image. Heather notes that when HR professionals incorporat...
 
    Management Decisions - True Leaders Don't Care About Titles or Formalities
by Dean Williams and Tim Muma - Apr, 2015
The topic of leadership has always been a popular one on LJNRadio, but in this episode we're examining the use of titles and formal processes as a leader. Dean Williams teaches leadership at Harvard's Kennedy School of Government, and he tells Tim Muma that true leaders don't focus on the labels and technical aspects of a role, but rather they key in on development, progress and getting the job done. Dean explains how individu...
 
    Management Decisions - The Death of the 9-to-5
by Alexandra Levit and Jenna Connour - Apr, 2015
Working flexible hours. Telecommuting. Job sharing. These are all examples of flex schedules, which are becoming increasingly popular for many companies and businesses. In the coming years, as millennials become the predominant age group in the workforce, the traditional 9-to-5 work schedule may soon meet its demise. Instead, flex work schedules are set to become commonplace. To learn more about this topic, Jenna Connour chats...
 
  Why You Must Adapt or Watch Your Business Die
by Alexandra Levit - Feb, 2015
Just how important is adaptability to business or career success? According to a 2013 study by DeVry University’s Career Advisory Board, 93 percent of hiring managers say that senior-level job seekers need to demonstrate the ability to adapt in order to cope with the ever-changing workplace. This type of senior leader—one who has learned how to roll with the punches—is essential to guiding 21st century businesses. Gallup’s...
 
  Your College Can Reach and Help Every Student
by Bob Roth - Jan, 2015
Every college leader knows that student employment success depends on a number of important factors. To help students improve their chances for success in the job market, most colleges have created a Career Services Department. This department helps students: Identify a career direction and a college major Find Internships and part-time jobs Prepare their resumés and cover letters Identify job banks and other employme...
 
  Interview with Scott Stratten on Customer Service
by Alexandra Levit - Dec, 2014
Good customer service is all about the happy medium, and the right interpersonal skills will help you determine where that is. Along with his partner Alison Kramer, president of UnMarketing Scott Stratten recently hosted a podcast on too-good customer service. Apparently, it is possible to go overboard, and this can leave an impression just as bad as poor service. The discussion got me thinking about the rarely discussed nu...
 
  Leadership in a Complex World: A Leadership Checklist
by Dr. Maynard Brusman - Dec, 2014
I’ve learned over the years that my most effective executive coaching leadership clients know the “why” of what they are passionate in achieving. They get excited in my office telling me inspiring stories of their hopes and struggles. They have a growth versus fixed mindset, and are optimistic and forward thinking. They live and work on the edge and flourish. One of my CEO executive coaching clients confided in me that he w...
 
  Leadership in a Complex World: Overcoming Managerial Blindness
by Dr. Maynard Brusman - Dec, 2014
I’ve learned over the years that my most effective executive coaching leadership clients know the “why” of what they are passionate in achieving. They get excited in my office telling me inspiring stories of their hopes and struggles. They have a growth versus fixed mindset, and are optimistic and forward thinking. They live and work on the edge and flourish. One of my CEO executive coaching clients confided in me this week...
 
  Today's Tips for Soliciting Customer Feedback
by Alexandra Levit - Dec, 2014
If your customers aren’t telling you what you really need to hear, it might be your fault. When it comes to feedback, it’s about the “how” as much as the “what.” Collecting, managing, and leveraging customer feedback is an essential skill in today’s fast-based business world. Not only does customer input provide critical insights into improving your product or service, but it also goes a long way in maintaining customer...
 
  Part 1: Corporate Blind Spots: Is Your Brand Suffering?
by Sara Canaday - Nov, 2014
Just like our personal reputations have an enormous impact on the success of our careers, a company’s reputation ultimately determines its profitability. That concept has never been more critical than it is now in our always-online, über-connected world. Companies today are faced with a competitive playing field that has expanded exponentially. Consumers are no longer limited to product choices in their immediate areas or reg...
 
  Part 2: Stronger Strategies for Brand-Building
by Sara Canaday - Nov, 2014
In Part 1 of this article (“Corporate Blind Spots”), I discussed the link between a company’s success and its reputation (perceptions held by customers, partners, vendors and even employees). Many organizations don’t have a clear picture of how they are perceived, and these blind spots are often holding them back. Uncovering that true reputation and working to improve it are the keys to accelerating corporate success. In this...
 
  Fifty Shades of Marketing: The Essential Guide for today’s Entrepreneur
by Connie Pheiff - Oct, 2014
The sheer torture of expanding our marketing strategies has reached an all-time high for those who are looking to take their business to the next level. There are just too many choices. Last time I checked, and I checked, and I check often, there was a new app, icon, blog, image, website, social network...lets stop there because it is exhausting. A business will create social media pages expecting fans to flock to their websit...
 
  Why You Need to Close Your Open Offices Now
by Alexandra Levit - Jun, 2014
The open office trend has reached a fever pitch, with nearly 70 percent of American workers now residing in them. But is an open office really the best way to go? A few months back in the New Yorker, Maria Konnikova reported that open offices don’t actually do what they were designed to do, which is to facilitate communication and idea flow. She said: In 2011, the organizational psychologist Matthew Davis reviewed more...
 
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