Knows and abide by Hard Rocks policies, procedures, internal controls and courtesy guidelines. Performs all duties in accordance with state gaming regulations. Responsible for quickly answering illuminated candle lights on slot machines. Enrolls new guests in the Encore players club. Maintains & continually updates knowledge of regulations set forth by the Mississippi Gam

Always adheres to military training standards including but not limited to Staying within assigned training lane Remaining "in role" during training mission Following required security rules for the assigned military base Accurately portraying culture to U.S. military personnel Communicates with co workers, supervisors, military personnel and others in a courteous and pro

Always adheres to military training standards including but not limited to Staying within assigned training lane Remaining "in role" during training mission Following required security rules for the assigned military base Accurately portraying culture to U.S. military personnel Communicates with co workers, supervisors, military personnel and others in a courteous and pro

In conjunction with unit management, this individual will monitor activities to ensure conformance with Company, government and accrediting agency standards and regulations. Key Responsibilities Ensures optimal customer service and client satisfaction Provides cost effective management that meets and exceeds stated expectations Assists in the responsibility for all operat

As a Shift Manager Cage, you will manage all cage operations. In addition, you will ensure the team adheres to company and state policies and regulatory requirements. Duties and Responsibilities Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun filled, entertaining atmosphere Enthusiastically promote Bally's customer centric cultur

Opening/Closing cage staff and properties Ensure that all main banks and cashier banks are opened, closed and verified daily in accordance with gaming regulations and make sure there is a smooth transition between shifts Supervision Observe, assist and report on the frontline bankers and cashiers. Supervisors must help the frontline accomplish their daily duties Coach, Tr

Verifies and balances drawer funds at beginning and end of shift. Safeguards said funds. Exchanges gaming chips and slot tickets for guests in exchange for cash. Assists patrons in requests for assistance, services, and information in a courteous, respectful manner. Maintains assigned window in a neat, organized, and professional manner. Processes credit card advances, va

Perform sale day administration functions including front counter, collecting & posting payments Matching titles with invoices and checks, customer service, data entry, filing and routing, etc. Provide quality customer service through face to face and phone support. Answer questions and provide support. Perform basic data entry into the AS 400 computer system, and downloa

Always adheres to military training standards including but not limited to Staying within assigned training lane Remaining "in role" during training mission Following required security rules for the assigned military base Accurately portraying culture to U.S. military personnel Communicates with co workers, supervisors, military personnel and others in a courteous and pro

The SHOW comes alive at MGM Resorts International! Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show stopping experiences for our guests

Qualifications 2 4 years of gaming and/or marketing experience 1 year of casino experience is preferred Previous experience with ACSC player rating system preferred Excellent computer skills are required Excellent communication skills and a friendly, outgoing personality are required Ability to thrive in a team based environment License Requirements Must secure appropriat

Analyze, track, and monitor various poker fraud patterns as it relates to Poker and report to the Poker Team with any critical observations including Money/Chip Dumping Collusion Bots RTA Tools usage Bonus Abuse Multi Accounting Detect, investigate and be an analytical problem solver Work according to set priorities and current business needs Report incidents, bugs and ma

Perform other tasks that shall be assigned from time to time Requirements Must demonstrate the ability to maintain physical stamina and proper mental attitude to work under pressure and/or when dealing with difficult situations and meeting deadline. Must be able to stand and/or walk for prolonged periods of time and to frequently bend, reach and kneel. Must maintain a pro

Responsible for the overall direction of the Table Games unit assigned. Responsible for the integrity of the game, correct player rating and marker issues/collections. Qualifications One year College or technical school; or three to six months related experience and/or training. Must have the ability to speak effectively before groups of customers or employees. Must have

Stock, set up and maintain the box office area Answer all questions and provide detailed and accurate information Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests Verbally communicates information to guests regarding the property's facilities whenever possible Resolve guest complaints within the scope of a