What success looks like in this role:

Summary:

The SharePoint + M365 Administrator is primarily responsible for providing subject matter expertise to support, manage, and enhance the Client's Web and Digital properties - Client Websites, Intranet (SharePoint), M365, social media and other related applications.

Responsibilities:

• Typically works under the direction of Applications Program Manager and senior application analysts.
• Respond to Customer Service Requests as required.
• Receive Service Requests relating to fixes, fails, and proposed system changes. Perform initial troubleshooting and support identification of root cause of Incidents. Escalate Incidents as appropriate or to another third-party vendor as required. Follow through on processing Incidents and drive resolution. Produce timely Incident reports documenting system downtime.
• Provide data analysis for Web metrics.
• Monitor websites for issues such as quality, accessibility and work with departments to resolve.
• Follow change control procedures.
• Develop and maintain technical and operational procedure and work instruction documentation.
• Act as a liaison between the Customer and other third-party vendors. Create and track Service Requests from inception to completion. Create and track enhancement requests from inception to completion,
• Defining, documenting, and operationalizing:
• Process for Microsoft 365 and Azure AD access and authentication holistically
• Microsoft 365 governance and compliance
• Administering and facilitating broader user adoption of M365 tools, utilizing all aspects of M365 capabilities and driving continuous improvement
• Create test plans / cases for enhancements, and coordinate and conduct user acceptance testing.
• Coordinate with other service towers to ensure application technical requirements are met.

You will be successful in this role if you have:

• Bachelor's degree or higher in CS, CIS, MIS or equivalent.
• Web and Digital domain area expertise required in the following: Web Content Management, and SharePoint.
• Experience administering M365.
• Social Media domain experience strongly desired
• A minimum of 5 years' experience working as a Web/Digital applications (M365), and SharePoint administration or similar
• Microsoft Office 365 strongly preferred.
• Knowledge of Responsive Design, Content Strategy, Search Engine Optimization, Cross Channel Social Media Optimization, Data Visualization / Dashboards, Analytics
• SharePoint administration experienced required.
• Knowledge of HTML5, Java Script, CSS, IIS
• Knowledge of security - PCI, SSL
• Ability to communicate with end users and vendors
• Understanding of client server technologies and relational database concepts desired
• Knowledge of SDLC methodology desired
• Compensation ranges from $100,000-$120,000 + VCP

#LI-HS1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' .