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Content Developer
Irving, TX
Job Description
OverviewWho You AreYou're a Content Developer natural storyteller.You believe in the power of plain language to communicate ideas and you thrive on creating solutions that help people achieve more with technology. You have a technical background, or you're simply driven by a passion for making technology simpler and friendlier. You enjoy creating technical documentation and building meaningful training materials. Our TeamMicrosoft Worldwide Learning (WWL) is looking for an experienced writer to join the Modern Work (aka Microsoft 365) team. We create content for Microsoft Teams, Microsoft Copilot, Windows, SharePoint, and other technologies across Microsoft 365 tools. Our content portfolio includes certifications such as Microsoft 365 Teams Administrator, Microsoft 365 Administrator and learning paths such as Build Apps With Microsoft Graph just to name a few. We bring clarity to the complex and help learners build skills to achieve more in their career. You'll contribute to new certifications that help learners get jobs in the Microsoft ecosystem. Your words will help people in all kinds of organizations achieve their goals for their business and their employees using Microsoft 365. The RoleWe're looking for a highly creative and tech-savvy Content Developer to help learners build new skills, prepare, and certify on Microsoft 365 technologies. You'll join the team in creating great content to build Microsoft credentials, ILT (Instructor Led) courses, Learn paths, hands-on experiences, and courseware that supports learners in their career journey. You'll create timely content experiences to help people learn, collaborate with others, and create impactful credentials and technical content to support learners around the world. You'll work with fellow world-class designers, content creators, and engineering teams. You'll use data to understand our learner needs and help them have the amazing experiences they expect. With that data, you're empowered to make content changes to improve the experience and quality. You'll have an opportunity to gain insight into the future of technology and help shape its impact on millions of customers around the globe. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities Design, author, and publish the highest quality learning experiences for Microsoft 365 audiences (e.g. Administrator, Developer, & End-User). This includes online content, instructor lead content, hands on labs, text, videos, images, and interactive activities.Work with Microsoft Product, Field Sales, and Business Groups to curate content as well as create, refine, and align the learning experience with all technical and product cycles.Implementing qualitative and quantitative analysis, with a drive to learn more about our customers' needs through experimentation and customer researchMaking strategic decisions and prioritizing work based on the positive impact it will provide customers and businessesMaintaining the integrity of the Microsoft brand by applying our voice principles through consistent tone, clarity, concision and always making sure people know we are there for themPerforming functional and editorial quality assurance on content as appropriateParticipating in collaboration sessions with fellow writers, designers, and product managersCreative collaboration and problem-solving skills while working with ambiguityGrabbing coffee (or tea) with a colleague to connect or even to hear what they're excited about and how you can helpOtherEmbody our Culture and Values
Responsibilities Design, author, and publish the highest quality learning experiences for Microsoft 365 audiences (e.g. Administrator, Developer, & End-User). This includes online content, instructor lead content, hands on labs, text, videos, images, and interactive activities.Work with Microsoft Product, Field Sales, and Business Groups to curate content as well as create, refine, and align the learning experience with all technical and product cycles.Implementing qualitative and quantitative analysis, with a drive to learn more about our customers' needs through experimentation and customer researchMaking strategic decisions and prioritizing work based on the positive impact it will provide customers and businessesMaintaining the integrity of the Microsoft brand by applying our voice principles through consistent tone, clarity, concision and always making sure people know we are there for themPerforming functional and editorial quality assurance on content as appropriateParticipating in collaboration sessions with fellow writers, designers, and product managersCreative collaboration and problem-solving skills while working with ambiguityGrabbing coffee (or tea) with a colleague to connect or even to hear what they're excited about and how you can helpOtherEmbody our Culture and Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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