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| MUST HAVE RECENT RETAIL/RESTAURANT experience and POS experience Hybrid The Quality Assurance Analyst Manager is responsible for managing the QA team while ensuring that the proper procedures are followed for all production system changes for the clients locations. This hands- on role will work in conjunction with the IT and Business departments to drive best practices within the change and QA processes. Other responsibilities include improving the efficiency of the IT QA procedures and ensuring end user satisfaction by identifying system errors before being introduced into production systems. Accountabilities: 1.Manages and support the QA team to conduct functional, integration and regression testing. 2.Designs, modifies, and writes test scripts, and test plans that follow established software development lifecycles as well as architectural and business requirements testing standards. 3.Tests software applications to ensure that they adhere to business requirements. 4.Analyzes quality issues and recommends methods for improvement. 5.Establishes the performance baseline and executes tests to validate system performance under different load characteristics. 6.Develops, tracks, and reports operational metrics for the measurement of the quality assurance function and process improvement. 7.Manages the identification and documentation of defects and failures. 8.Manages the communication of issues to the development team, testers and end users. 9.Manages the design and implementation of professional QA services for use by IT, including tool assessment and acquisition, testing methodologies and value-added assessment. 10.Coordinates the writing of quality assurance documentation and training materials and the execution of an assortment of tests. 11.All other duties as assigned. Knowledge: *Solid technical knowledge of computer systems and the interaction of people/process/technology *Strong working knowledge of organizational, time management and prioritization skills *Ability to identify defects found during script writing/testing *Ability to log defects with clear and concise explanations including all pertinent information to reproduce the defect. *Ability to interpret business requirement documents to write test scripts. Must be able to assume the persona of the end-user and critically question gaps in requirements and articulate unintended side- effects of the requirements as relevant. *High competency with writing test plans and test scripts. *Ability to manually execute test scenarios for verification purposes, positive and negative testing. *5+ years of experience in managing and leading teams. *Effective organizational and time management skills. *Logical thinker with the ability to understand complex applications. *Excellent written and verbal communication skills. *Experience with financial, supply chain, human resources, and retail applications (preferred). Education/Experience: *Bachelor's degree and/or combination of equivalent education and experience in Information Technology or related fields *3+ years of experience in managing and leading a team *3+ years of retail point of sale systems experience (NCR Aloha preferred) *2+ years' experience with ERP systems testing highly desirable (D365 preferred) *2+ years hands on experience testing in an environment with databases highly desirable (SQL server preferred). Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; use hands and fingers to handle, or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. |
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
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- California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
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Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.