Ecolab is currently seeking a Field Service Manager in our QSR (Quick Service Restaurants) business unit. In this role you will be responsible for partnering with our customers in an assigned territory and providing them with personal customer service and solutions for all of their cleaning and sanitation needs.

What's in it For You:

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

• Accountable for the achievement of sales, expense and customer visit frequency targets for assigned territory, as defined by regional plan.
• Responsible for training and/or supervising field service representative.
• Effectively communicate with all levels of management, including customer headquarters, distributor channels, and internal Ecolab
• Demonstrated though knowledge of all accounts SOPs and strong relationship with personnel and key management in the accounts.
• Proven ability to take on additional responsibilities /projects, delegated by chain of command, in addition to manage territory adequately.
• Develop and enhance existing relationships with customers while working independently & maintain own schedule.
• Advise customers on quality assurance & conduct customer store visits to help maintain clean and sanitary establishment.
• Build and maintain alliance with key distributors, ensuring inventory is consistent with forecasted customer needs.
• Provide food safety & sanitation advice, as well as education & training at store level.
• Utilize problem solving & trouble shooting skills to install & maintain dispensing systems.
• Maintain accurate customer service/activity records and provide monthly reporting.
• Other duties as assigned.

Minimum Qualifications:

• College degree
• 3 years' experience working in catering or other relevant industry
• Hold "Electric Certificate"
• Hold valid driver's license and acceptable Motor Vehicle Record
• No Immigration Sponsorship available

Required Experience, Knowledge, Skills and Abilities

• At least 2 years of experience in extensive business to business sales.
• Excellent interpersonal and communication skills.
• Customer oriented mind.
• Ability to operate well under pressure.
• Ability to handle multiple tasks and projects.
• MS Office (Excel/ Word/ PowerPoint)

Preferred Experience, Knowledge, Skills and Abilities

• Experience in food service, hospitality or grocery environment.
• Mechanical skills with experience in mechanical installation and repair preferred.
• Willing to learn English (No allergy to English)

Education Qualifications

• Bachelor Degree or equivalent