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Facilities Manager
New York, NY
Job Description
What this job involves -
The Facilities Manager is responsible for ensuring the smooth operation, safety, efficiency, forecasting capital and operational budgets, oversees capital projects of a companys building and grounds. This role requires a blend of technical knowledge, budgeting skills, and interpersonal abilities to oversee various tasks and manage a team. Spanish a plus.
Your day to day:
Client Relationships
*Proactively develop and manage client relationships, ensuring that expected service levels are achieved.
*Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
* Deliver an exceptional quality of service to the client, as reflected by client feedback.
Service Delivery
*Manage sites within the portfolio and all services supplied to client in accordance with all agreed policies, procedures and within contract scope.
* Identify opportunities to implement improved operational efficiencies (process and cost) and make recommendations to the Senior Facilities Manager for consideration.
*Ensure compliance with all health and safety, environment and risk management policies and procedures that relate to the sites.
*Manage repairs and maintenance, minor works, other requests, work ticket tracking to completion.
*Support the Occupancy planning team to ensure moves, adds, and changes are completed as directed.
*Manage vendor training, performance and billing, ensuring services are delivered in accordance with the contract and to agreed standards/scope of work. Document and escalate instances of poor performance.
*Coordinate internally with other teams which may include IT, Global Security, Finance and capital projects.
*Oversee all JLL Mobile Engineering Services maintenance to ensure successful and timely completion of all work. Confirm accurate T&M receipts and billing.
*Support and manage small construction projects as directed by client and manager.
*Be the key point of contact between client and landlord.
*Act as the building's key point of contact for notifications, escalations, and emergencies.
*Available 24/7 for Emergency on site response.
Finance Management / Cost Control / Profitability
*Deliver management reports as requested.
*Achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
*Ensure that operational expenditure for the site is managed within agreed budgets and identify efficiencies where possible.
*Work with client and client's Finance team to manage the budgeting, accrual and forecasting processes for the site under your management.
*Prepare current financial year budget spend reports (actual vs. budget, variance etc.) as requested.
*Manage payments to vendors where applicable, using available systems, complying with all relevant policies and procedures.
*Help to develop and approve the annual capital plan for your sites, interfacing closely with the client representative.
*Ensure compliance within delegated financial and contractual authorities.
*Oversite and approval of OPEX purchase orders within the portfolio.
Leadership/Staff Management
*Lead, manage, develop and supervise a professional friendly, creative,energetic, and detail-oriented team in the delivery of service excellence.
*Provide excellent on-boarding, training, and team building.
*Actively support an environment of teamwork, cooperation, performance excellence and personal success.
*Participate in the individual performance management program and personal development planning for members of the team.
*Share innovations and best practices with the account portfolio
*Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence.
Sound like you? To apply you need:
*Bachelor's degree or equivalent facilities or property management experience.
*5+ years of facilities management or operations experience.
*Bilingual English/Spanish
* Knowledge of building systems, HVAC, electrical, mechanical and services, required.
*Superior client relationship management skills.
*Strong leadership, supervisory and people management skills.
*Ability to plan and manage financials within budget and time constraints.
*Experience with managing multiple vendors and small capital projects.
*Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
*Knowledge and experience with Leases
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Facilities Manager is responsible for ensuring the smooth operation, safety, efficiency, forecasting capital and operational budgets, oversees capital projects of a companys building and grounds. This role requires a blend of technical knowledge, budgeting skills, and interpersonal abilities to oversee various tasks and manage a team. Spanish a plus.
Your day to day:
Client Relationships
*Proactively develop and manage client relationships, ensuring that expected service levels are achieved.
*Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
* Deliver an exceptional quality of service to the client, as reflected by client feedback.
Service Delivery
*Manage sites within the portfolio and all services supplied to client in accordance with all agreed policies, procedures and within contract scope.
* Identify opportunities to implement improved operational efficiencies (process and cost) and make recommendations to the Senior Facilities Manager for consideration.
*Ensure compliance with all health and safety, environment and risk management policies and procedures that relate to the sites.
*Manage repairs and maintenance, minor works, other requests, work ticket tracking to completion.
*Support the Occupancy planning team to ensure moves, adds, and changes are completed as directed.
*Manage vendor training, performance and billing, ensuring services are delivered in accordance with the contract and to agreed standards/scope of work. Document and escalate instances of poor performance.
*Coordinate internally with other teams which may include IT, Global Security, Finance and capital projects.
*Oversee all JLL Mobile Engineering Services maintenance to ensure successful and timely completion of all work. Confirm accurate T&M receipts and billing.
*Support and manage small construction projects as directed by client and manager.
*Be the key point of contact between client and landlord.
*Act as the building's key point of contact for notifications, escalations, and emergencies.
*Available 24/7 for Emergency on site response.
Finance Management / Cost Control / Profitability
*Deliver management reports as requested.
*Achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
*Ensure that operational expenditure for the site is managed within agreed budgets and identify efficiencies where possible.
*Work with client and client's Finance team to manage the budgeting, accrual and forecasting processes for the site under your management.
*Prepare current financial year budget spend reports (actual vs. budget, variance etc.) as requested.
*Manage payments to vendors where applicable, using available systems, complying with all relevant policies and procedures.
*Help to develop and approve the annual capital plan for your sites, interfacing closely with the client representative.
*Ensure compliance within delegated financial and contractual authorities.
*Oversite and approval of OPEX purchase orders within the portfolio.
Leadership/Staff Management
*Lead, manage, develop and supervise a professional friendly, creative,energetic, and detail-oriented team in the delivery of service excellence.
*Provide excellent on-boarding, training, and team building.
*Actively support an environment of teamwork, cooperation, performance excellence and personal success.
*Participate in the individual performance management program and personal development planning for members of the team.
*Share innovations and best practices with the account portfolio
*Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence.
Sound like you? To apply you need:
*Bachelor's degree or equivalent facilities or property management experience.
*5+ years of facilities management or operations experience.
*Bilingual English/Spanish
* Knowledge of building systems, HVAC, electrical, mechanical and services, required.
*Superior client relationship management skills.
*Strong leadership, supervisory and people management skills.
*Ability to plan and manage financials within budget and time constraints.
*Experience with managing multiple vendors and small capital projects.
*Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
*Knowledge and experience with Leases
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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