DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

DMI is seeking a Quality Assurance Analyst

Provide overall quality control of DMI's scanning team to ensure health records are scanned properly and quality standards are compliant with customer's specifications
• Provide corrective actions for process improvement as needed to the scanning team
• Compile and maintain evidence of Quality Assurance Review results, identifying areas for improvement, and sharing best practices
• Train team as necessary to ensure quality standards are being met
• Plan, perform and oversee inspection of scanned medical records
• Ensure scanning team is treating PII with proper security protocols
• Report on results of quality activities
• Coordinate with customer's leadership DMI's quality assurance results and areas for improvement as needed
• Assist the Scanning Supervisor as needed

Education and Years of Experience:

• 2+ years of previous QA experience preferred
• Candidates with previous experience on document scanning projects strongly preferred
• Previous EHR experience preferred
• Strong customer service skills required
• Superb computer competence, including experience with databases and Microsoft Office
• Knowledge of QA terms, tools, and methodologies

Required and Desired Skills/Certifications:

Additional Requirements:

Min Citizenship Status Required:

Physical Requirements: No Physical requirement needed for this position.

Location: Baltimore, MD