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• Leveraging Your program management and CLM expertise, Collaborate with the CLM Product Owner and Head of Legal Operations to develop and manage the CLM roadmap, and comprehensive project plan to monitor and track progress
• Measure and update on project performance as well as manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Lead the planning and implementation of project objectives. Facilitate the definition of scope, goals, key deliverables and minimize project risks
• Lead Business requirements gathering, scoping and prioritizing, focusing on delivering outcomes aligned with the CLM roadmap and Legal strategy
• Create and manage JIRA stories and work with IT to prioritize tasks effectively amidst competing and complex priorities
• Work with IT to supportthe solution delivery and testing processes (internal and external) to ensure quality, suggest improvements where necessary
• Drive and execute User Acceptance Testing with business groups
• Maintain strong stakeholder relationships, regular reviews and effective communication
• Support regular reviews of work against SOWs, evaluate vendor performance and help identify any issues to allow corrective action, process improvements.
• Work with IT Solutions Delivery to implement solutions (i.e. DocuSign AI through Insights and Analyzer)
• Agree use case priorities with CLM Product Owner and Head of Legal Operations and manage associated data model creation and implementation
• Develop, rollout and monitor CLM Metrics to inform business decisions
• Support end-user adoption and enablement of CLM tools, including quick reference guides, training, power hours, etc.
• Manage change effectively and as necessary to meet project outputs, including effective communication strategies and process changes as needed
• Promote CLM Technology and develop and implement knowledge management processes, tools, assets to increase CLM utilization, enable self- service and decrease need for support
• Drive process excellence and user enablement to facilitate effective adoption of new features and options in our systems

Job Requirements:

• A Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree or PMP certification is a plus.
• Proven experience leading a Contract Lifecycle Management project / program with a strong focus on CLM applications and implementations
• Solid technical background with understanding and / or hands on experience with DocuSign / other contract management technology
• Experience working in a Legal Operations team or CLM consulting environment, with a deep understanding of CLM processes and best practices
• Excellent client facing and internal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong knowledge of JIRA, data models, and governance
• Excellent problem-solving, analytical, and project management skills
• Strong communication and interpersonal skills, with the ability to manage complex and competing priorities
• Strong working knowledge of Microsoft Office, project management tools, and change and knowledge management methodologies
• Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions
• Proven track record of making an impact, developing and executing on strategy and delivering superior results in both the short and long term#LI-SG