If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Senior Program Officer for Resettlement, the Program Officer will support the work of the Reception & Placement (R&P) team by ensuring full and timely compliance with the Department of State Cooperative Agreement and all requirements therein. This work will be carried out primarily through the maintenance, creation, and dissemination of external-facing R&P materials and the provision of professional training and technical assistance (both in-person and web-based) for the LIRS network. The Program Officer will serve as the lead for R&P reporting and ensuring ongoing compliance with local community engagement requirements. This position requires attention to detail, excellent data management, use of technology, and demonstrated experience providing R&P services.

This position can be remote with trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, and vision available on the first day of employment,
• professional development, tuition reimbursement,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,
• Family Building benefits for reproductive procedures, adoption/foster care assistance, and
• an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Interpret and analyze changes to the Cooperative Agreement each year, ensuring R&P tools and systems are updated in collaboration with the R&P team.
• Conduct R&P training for the network, including training for New Directors and annual conferences.
• Provide expert technical assistance and guidance to affiliate staff on a wide range of R&P issues including real-time service provision challenges, R&P requirements, affiliate site monitoring visits, and R&P client inquiries.
• Track the completion and compliance with affiliate quarterly reporting on Quarterly Consultations and community engagement efforts.
• Complete Performance Improvement Plans with affiliate sites
• Contribute to the completion of federal reports, with input from other colleagues.
• Work collaboratively across units to fulfill R&P compliance requirements.
• Other duties as assigned by supervisor.

QUALIFICATIONS

• An undergraduate degree in social work, social sciences, non-profit management, or a related field is preferred.
• A minimum of 3-5 years of experience working with the Department of State's Reception and Placement Program, is required.
• Experience working with refugees, immigrants, or limited English speakers in a case management capacity is strongly preferred.
• Experience managing and tracking data.
• Ability to write and edit reports and clearly interpret technical requirements.
• Ability to establish effective relationships with colleagues and partners.
• Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to detail.
• Strong proficiency in Microsoft Office applications, knowledge of database management, and other computer applications. This position will require managing several web-based platforms.
• Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
• Experience with and commitment to working in a very diverse workforce.
• Ability and willingness to travel 5% of the time.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.