Administer and support applications utilized by the project management teams to include upgrades, maintenance, and enhancements Administer request/project initiation processes and provide support Document project activity, report progress, and drive project goals Coordinate task assignment and tracking across multiple work teams Support improvements to work processes and

Essential/Primary Job Duties Serve as a liaison between IT, Operations and the business line to analyze non standard business and user needs, document requirements and resolve complex system problems Coordinate and support new and existing applications Research, identify and develop solutions to problems Involved in the planning, testing, implementation and documentation

Responsible for the effective project, vendor, and communication management Drive projects through a methodology, from initiation through completion Set deadlines; assign task responsibility; monitor, document, and communicate progress of projects Coordinate work across multiple work teams and vendors; develop, update, and implement contingencies to meet changing needs Pr

Investigate Digital Banking fraud alerts Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre scripted letters Monitor transactions for ACH and electronic suspicious activity Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned approval limits Other dut

Analyze user requirements and business problems, design & develop programs, and maintain & install vendor supplied software Analyze and interpret complex data to identify trends, patterns, and opportunities for the organization Develop and maintain iSeries based software applications; specifically, the core system (Horizon) and a variety of vendor software applications an

Job Description Serve as a liaison between IT, Operations and the business line to analyze non standard business and user needs, and resolve complex system problems Support new and existing applications, and respond to questions from varying business lines Research, identify and develop solutions to problems, and escalated concerns Conduct standard system maintenance reque