This role supports multiple components of the Defense client's enterprise mobility capability as it continues to expand in features and capabilities . Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, softw

Responsible for the deployment, provisioning, hardening, and optimization of cloud infrastructure and related cloud services. Utilizes scripting and infrastructure technologies for environment orchestration. Collaborates with cross functional teams for the deployment and ongoing support of cloud services to both internal stakeholders and clients. Responsibilities Provide

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Looking for highly motivated Application Implementation/Infrastructure Support Engineers. Resource will provide integration and operational support for production and lower environment cloud and web based applications with JBoss, MQ, Apache, VMWare, F5 Load balancer and other network and cloud components. Resource will join a team of System Engineers and O&M technicians w

The SDM will be responsible for delivery and ownership of holistic customer service offerings. This role will ensure that policies and processes are in place to deliver consistent, efficient, and effective services and is responsible for improving, optimizing, standardizing, and streamlining customer support processes that yield improvements to the customer experience. Th

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and to

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and to

Operations Security Advisor I Cloud Risk and Compliance Analyst Candidate will be expected to work on customer site up to two days per week. Provide Risk Management Framework (RMF) subject matter expertise to the client. Experience implementing security controls and compliance with a Cloud Service Provider CSP (AWS or Azure) Support ongoing compliance activities and monit

Creates cyber intelligence tools / methods and performs research and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state of the art secure operating systems, networks, and database products. Conducts risk assessment and provides recommendations for application design. Leads the investigation of complex

Intern is introduced to the implementation of Interactive Voice Response (IVR) / Automated Call Distribution (ACD) systems . Focus of position will be supporting a 4 man team with Service Management and Product Testing . Intern w ill participate in daily internal team meetings. The individual will be provided access to the IVR Team's document repository and will develop M

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and resolving processing issues and w

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a